INSTALLATION

You buy it. We install it, start to finish.

Every system is guided from purchase to go-live by the engineer assigned to your account. Not a manual you're left to follow on your own.

Talk to an engineer
Guided install, no setup left to you12 months support & maintenance included

NETWORK SIMULATION

Runs in the cloud. Keeps working offline.

NODE — CLOUD

Runs in the cloud

Every branch, on any device, reaches the same live system the moment it's installed.

NODE — DEVICE

Keeps working offline

If the connection drops, the till or desk keeps recording, and syncs the moment it's back.

HOW IT'S INSTALLED

The path from purchase to go-live.

The sequence is the same for every system. What changes is the data we import and how long it takes. Select yours below.

Typical install time for Point of Sale3–5 hours
  1. 01

    BEFORE INSTALL

    Purchase & confirmation

    Once you choose a system and reach out, we send a written scope and an onboarding email within one business day — no waiting on a sales cycle.

  2. 02

    BEFORE INSTALL

    Discovery call

    A 30–45 minute call with the engineer assigned to your account, to map your branches, devices, and how reliable your internet connection is on-site.

  3. 03

    INSTALL

    Provisioning

    Your cloud environment is stood up, and offline-sync agents are installed on your tills, desks, or devices. So the system keeps working through outages and syncs the moment connection returns.

  4. 04

    INSTALL

    Configuration & data import

    Your product catalog, pricing tiers, tax rules, and all setup, mirrored across every branch.

  5. 05

    INSTALL

    Training & handover

    Live training for your team, on-site or remote, plus written documentation and a full admin walkthrough before you touch a live customer.

  6. 06

    GO-LIVE

    Launch day

    Your engineer is on standby through your first live day. From there, you move onto the year of free support and maintenance included with every system.

AFTER GO-LIVE

Your first year is covered.

Every system ships with twelve months of support and maintenance, included in your purchase. Not sold back to you as a plan.

  • Security patches and system updates, applied automatically
  • Unlimited support requests across all five contact channels
  • Bug fixes at no additional cost
  • Uptime monitoring, with our team alerted before you notice a problem
  • One configuration review at the six-month mark
  • Data backups, checked on a routine schedule

READY TO SEE IT INSTALLED?

Reach out and we'll assign your engineer.

Any channel works. We'll walk you through the exact installation steps for your system, start to finish.

Talk to an engineer